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# Talk Structurally, Act Hierarchically: A Collaborative Framework for LLM Multi-Agent Systems **Authors**: Zhao Wang, Sota Moriyama, Wei-Yao Wang, Briti Gangopadhyay, Shingo Takamatsu > Sony Group Corporation, Japan ## Abstract Recent advancements in LLM-based multi-agent (LLM-MA) systems have shown promise, yet significant challenges remain in managing communication and refinement when agents collaborate on complex tasks. In this paper, we propose Talk Structurally, Act Hierarchically (TalkHier), a novel framework that introduces a structured communication protocol for context-rich exchanges and a hierarchical refinement system to address issues such as incorrect outputs, falsehoods, and biases. TalkHier surpasses various types of SoTA, including inference scaling model (OpenAI-o1), open-source multi-agent models (e.g., AgentVerse), and majority voting strategies on current LLM and single-agent baselines (e.g., ReAct, GPT4o), across diverse tasks, including open-domain question answering, domain-specific selective questioning, and practical advertisement text generation. These results highlight its potential to set a new standard for LLM-MA systems, paving the way for more effective, adaptable, and collaborative multi-agent frameworks. The code is available at https://github.com/sony/talkhier. UTF8min Talk Structurally, Act Hierarchically: A Collaborative Framework for LLM Multi-Agent Systems footnotetext: These authors contributed equally to this work footnotetext: Corresponding author: Zhao Wang (Email Address: Zhao.Wang@sony.com) ## 1 Introduction Large Language Model (LLM) Agents have broad applications across domains such as robotics (Brohan et al., 2022), finance (Shah et al., 2023; Zhang et al., 2024b), and coding Chen et al. (2021); Hong et al. (2023). By enhancing capabilities such as autonomous reasoning (Wang et al., 2024b) and decision-making (Eigner and Händler, 2024), LLM agents bridge the gap between human intent and machine execution, generating contextually relevant responses (Pezeshkpour et al., 2024). <details> <summary>x1.png Details</summary>  ### Visual Description ## Bar Chart: AI Model Accuracy on MMLU Benchmark ### Overview This image is a vertical bar chart comparing the accuracy percentages of various AI models and agent frameworks on the MMLU (Massive Multitask Language Understanding) benchmark. The chart includes a performance baseline from "OpenAI o1" and highlights the top-performing model. ### Components/Axes * **Y-Axis:** Labeled "Accuracy (%) on MMLU". The scale is not numerically marked, but values are provided directly above each bar. * **X-Axis:** Lists the names of 13 different AI models or agent frameworks. The labels are rotated approximately 45 degrees for readability. * **Baseline Reference:** A horizontal, grey, dash-dotted line runs across the chart at the 86.48% level. It is labeled "Open AI o1: 86.48" in the upper center of the plot area. * **Annotation:** A red, curved arrow points from the baseline to the top of the first bar. It is accompanied by the text "+ 3.28%" in red, indicating the performance improvement of the first model over the baseline. ### Detailed Analysis The chart presents the following data points, listed from left to right. Each bar has a distinct color. | Model/Framework (X-Axis Label) | Accuracy (%) (Value above bar) | Bar Color (Approximate) | | :--- | :--- | :--- | | TalkHier+GPT4o | 86.66 | Dark Blue | | AgentVerse | 83.9 | Orange | | AgentPrune | 83.45 | Dark Green | | AutoGPT | 69.7 | Light Blue | | GPTSwarm | 66.83 | Purple | | GPT4o | 64.95 | Light Green | | GPT4o-3@ | 64.84 | Dark Blue/Teal | | GPT4o-5@ | 64.96 | Brown | | GPT4o-7@ | 65.5 | Dark Green | | ReAct | 67.33 | Blue | | ReAct-3@ | 74.05 | Dark Purple | | ReAct-5@ | 74.05 | Dark Green | | ReAct-7@ | 76.06 | Light Blue | **Trend Verification:** The visual trend is not a simple linear progression. The first three models (TalkHier+GPT4o, AgentVerse, AgentPrune) form a high-performing cluster. There is a significant drop to the next group (AutoGPT, GPTSwarm, GPT4o, and its variants), which cluster in the mid-60% range. Performance then gradually increases through the ReAct series, with ReAct-7@ being the highest of this latter group. ### Key Observations 1. **Top Performer:** `TalkHier+GPT4o` achieves the highest accuracy at 86.66%, which is 3.28 percentage points above the `OpenAI o1` baseline of 84.48% (calculated as 86.66 - 86.48 = 0.18, but the annotation states +3.28%, suggesting the baseline might be 83.38% or the annotation refers to a different comparison). 2. **Performance Clusters:** The models naturally group into three tiers: * **Tier 1 (>83%):** TalkHier+GPT4o, AgentVerse, AgentPrune. * **Tier 2 (64-70%):** AutoGPT, GPTSwarm, GPT4o, GPT4o-3@, GPT4o-5@, GPT4o-7@, ReAct. * **Tier 3 (74-76%):** ReAct-3@, ReAct-5@, ReAct-7@. 3. **Identical Scores:** `ReAct-3@` and `ReAct-5@` have identical reported accuracy of 74.05%. 4. **Baseline Context:** The `OpenAI o1` baseline (86.48%) is only surpassed by the top-performing model, `TalkHier+GPT4o`. All other listed models perform below this reference line. ### Interpretation This chart demonstrates a performance comparison on a standard AI benchmark (MMLU). The data suggests that the `TalkHier+GPT4o` framework represents a significant advancement, outperforming not only other agent frameworks like AutoGPT and ReAct but also exceeding the `OpenAI o1` baseline. The large performance gap between the top three models and the rest indicates that the architectural or methodological differences in `TalkHier`, `AgentVerse`, and `AgentPrune` are highly effective for this task. The clustering of GPT4o variants (3@, 5@, 7@) around the base GPT4o score suggests that the modifications denoted by "-3@", "-5@", "-7@" have a minimal impact on MMLU accuracy. In contrast, the ReAct variants show a clear positive trend, with accuracy improving from the base `ReAct` (67.33%) to `ReAct-7@` (76.06%), indicating that the modifications in this series are beneficial. The annotation "+3.28%" is a key piece of information, explicitly quantifying the lead of the top model. However, there is a minor discrepancy: the mathematical difference between the top bar (86.66) and the labeled baseline (86.48) is 0.18%, not 3.28%. This implies the baseline for the percentage calculation might be a different value (e.g., 83.38%) not shown on the chart, or the annotation refers to a comparison with a different model not visualized here. This uncertainty should be noted. </details> Figure 1: Existing LLM-MA methods (left) face two major challenges: 1) disorganized, lengthy text-based communication protocols, and 2) sequential or overly similar flat multi-agent refinements. In contrast, TalkHier (right) introduces a well-structured communication protocol and a hierarchical refinement approach. <details> <summary>x2.png Details</summary>  ### Visual Description \n ## Diagram: Communication Protocol Problems and Solution ### Overview The image is a conceptual diagram contrasting two problematic communication protocols (left side) with a proposed structured solution (right side). It uses robot icons, speech bubbles, directional arrows, and symbolic markers (red X's and green checkmarks) to illustrate the flow and effectiveness of communication between multiple agents. ### Components/Axes The diagram is divided into two main panels connected by a central purple arrow pointing from left (problems) to right (solution). **Left Panel (Problematic Protocols):** * **Top Blue Speech Bubble:** Contains the text "Problem 1: Disorganized, Long Text based Communication Protocol." * **Central Green Speech Bubble:** Contains the text "Problem 2: Sequential or Similar Predefined Evaluators Fail to Manage or Balance Opinions." * **Icons & Flow:** Four robot icons with sad/neutral faces are arranged in a square. Blue arrows indicate bidirectional communication between them. Each arrow is overlaid with a large red "X," indicating failed or problematic communication. * **Spatial Layout:** The blue bubble is at the top-left. The green bubble is centrally located, overlapping the robot icons. The robots are positioned at the four corners of an implied square. **Right Panel (Structured Solution):** * **Top Blue Speech Bubble:** Contains the text "Structured Protocol:" followed by a numbered list: 1. Background: ... 2. Output format: ... 3. Message: .... * **Central Green Speech Bubble:** Contains the text "Evaluators Work Hierarchically, Ensuring Controlled, Well-Summarized Opinion Flow." * **Icons & Flow:** Four robot icons with happy faces are arranged in a hierarchical tree structure. A single top robot connects via blue arrows to two middle-tier robots, which in turn connect to a single bottom-tier robot. Each connection point is marked with a green checkmark inside a square, indicating successful, validated communication. * **Spatial Layout:** The blue "Structured Protocol" bubble is at the top-right. The green bubble is centrally located on the right side. The robot hierarchy flows vertically from top to bottom. ### Detailed Analysis The diagram explicitly labels two core problems with unstructured multi-agent communication: 1. **Problem 1:** Communication is based on "Disorganized, Long Text," which is inefficient. 2. **Problem 2:** Using "Sequential or Similar Predefined Evaluators" leads to a failure to "Manage or Balance Opinions." The proposed solution is a "Structured Protocol" with three defined components (Background, Output format, Message). This protocol enables evaluators to work "Hierarchically," which results in "Controlled, Well-Summarized Opinion Flow." The visual metaphor reinforces the text: * **Problem State (Left):** Sad robots, circular/peer-to-peer communication arrows, red X's denoting failure. * **Solution State (Right):** Happy robots, a clear top-down hierarchical flow, green checkmarks denoting success and validation at each step. ### Key Observations * The transition from a disorganized network (left) to a structured hierarchy (right) is the central visual argument. * The color coding is consistent: blue for protocol descriptions, green for outcomes/evaluator states. * The change in the robots' facial expressions (sad to happy) is a direct visual indicator of the proposed solution's benefit. * The "Structured Protocol" bubble on the right uses ellipses ("..."), indicating it is a template or example format to be filled in. ### Interpretation This diagram argues that for effective communication and decision-making among multiple AI agents or evaluators, structure is paramount. The "problems" represent common pitfalls in decentralized or flat communication systems: inefficiency and an inability to synthesize diverse opinions. The "solution" advocates for a top-down, hierarchical protocol with a strict message format. This structure is presented as the mechanism to transform chaotic, unmanageable discourse into a controlled, efficient, and well-summarized flow of information. The green checkmarks suggest that this structure provides built-in validation or approval steps, ensuring quality and consensus as information moves through the hierarchy. The core message is that imposing a clear protocol and hierarchy is essential for balancing opinions and achieving a coherent outcome in multi-agent systems. </details> Figure 2: Our TalkHier built on GPT4o surpasses inference scaling models (OpenAI-o1), open-source multi-agent models (AgentVerse and etc.), and models with majority voting strategies (ReAct, GPT4o) on five subtasks of MMLU. Recent research has primarily focused on LLM-based Multi-Agent (LLM-MA) systems, which leverage collective intelligence and specialize each agent with the corresponding subtasks, to solve complicated and multi-step problems. For instance, previous works on LLM-MA have explored approaches where instances of LLMs, referred to as agents Xi et al. (2023); Gao et al. (2023); Wang et al. (2024a); Cheng et al. (2024); Ma et al. (2024), collaborate synergistically by debate Chen et al. (2024), reflection He et al. (2024), self-refinement Madaan et al. (2023), or multi-agent based feedback refinement Yang et al. (2023). These systems employ diverse communication topologies to enable efficient interactions between agents such as Chain Wei et al. (2022) and Tree Yao et al. (2023) structures, among others Qian et al. (2024); Zhuge et al. (2024); Zhang et al. (2024a). Despite the promising advancements in LLM-MA systems, several challenges in this field remain unexplored (shown in Figure 1): 1) Disorganized communication in text form. Agents often engage in debates Zhao et al. (2024), share insights Chen et al. (2024), or perform refinement Madaan et al. (2023); Yang et al. (2023) to effectively solve complex tasks, with their exchanges primarily in text form Guo et al. (2024). However, communication often becomes disorganized because it requires explicitly describing agent tasks, providing background context for the communication, and specifying the required output formats. These factors together lead to lengthy and unstructured exchanges, making it difficult for agents to manage subgoals, maintain output structures, and retrieve independent memories from prior actions and observations. 2) Refinement schemes. While some studies have shown that incorporating agent debates Chen et al. (2024) or evaluation-based multi-agent refinement Wang et al. (2023); Yang et al. (2023) can improve system accuracy, these approaches also expose significant limitations. As the number of agents increases, LLM-MA systems face challenges in effectively summarizing opinions or feedback Fang et al. (2024). They often fail to balance these inputs, frequently overlooking some or exhibiting biases based on the order in which feedback is provided Errica et al. (2024). In this paper, we propose a novel collaborative LLM-MA framework called Talk Structurally, Act Hierarchically (TalkHier) -the first collaborative LLM-MA framework to integrate a well-structured communication protocol with hierarchical refinement. Our key contributions shown in Figure 1 and 2 are as follows: 1. Well-Structured, Context-Rich Communication Protocol: TalkHier introduces a novel communication protocol that incorporates newly proposed elements: messages, intermediate outputs, and relevant background information. These components form the foundation of a well-structured protocol that organizes agent communication, ensuring clarity and precision. By embedding these elements, TalkHier significantly improves communication accuracy and efficiency compared to traditional text-based methods. 1. Hierarchical Refinement in LLM-MA Systems: TalkHier enhances traditional multi-agent evaluation systems with a hierarchical refinement framework, enabling agents to act hierarchically. This approach addresses such as the difficulty in summarizing opinions or feedback as the number of agents increases, balancing diverse inputs, and mitigating biases caused by the order of feedback processing, resulting in more reliable and robust interactions. 1. State-of-the-Art Results Across Benchmarks: Experimental results show that TalkHier achieves state-of-the-art performance on diverse benchmarks, including selective problem-solving in complex sub-domains, open question answering, and Japanese text generation tasks. Ablation studies confirm the effectiveness of each component, demonstrating their contributions to the framework’s overall success. <details> <summary>x3.png Details</summary>  ### Visual Description \n ## Diagram: Multi-Agent Communication Protocols ### Overview The image is a technical diagram illustrating and contrasting four different communication protocols for multi-agent systems, specifically focusing on task assignment and evaluation workflows. It is divided into four quadrants, each depicting a distinct method with labeled agents, directional arrows representing communication flow, and explanatory text. The diagram uses color-coded agents (pink for Generator, green/blue for Evaluators, black for Supervisor) and numbered steps to show sequences. ### Components/Axes The diagram is structured into four main sections, each with a title and a visual workflow: 1. **Top-Left Quadrant: Context-Poor Communication** * **Title:** "Context-Poor Communication" * **Agents:** Supervisor (black), Member Agent 1 (Role: Generator, pink), Member Agent 2 (Role: Evaluator, green). * **Flow:** A linear, back-and-forth sequence between Supervisor and each agent individually. * **Key Text Elements:** * Prompt box: "Prompt (General Task Assignment)" * Supervisor to Agent 1: `① "Your sub task is...You need...." (Only-text based, Length Task)` * Agent 1 thought bubble: "How Many? In what Format? ..." * Agent 1 to Supervisor: `② "The output of mine is:..."` (Labeled: "Bad Response due to Non-organized instruction") * Supervisor to Agent 2: `③ "Your sub task is...You need...." (Only-text based, Length Task)` * Agent 2 thought bubble: "Metrics? Evaluate what? ..." * Agent 2 to Supervisor: `④ "The output of mine is:..."` (Labeled: "Bad Response due to Non-organized instruction") * **Explanatory Text:** "Context-Poor Communication: ① Task Assignment: Assigning the next agent without providing well-organized information. ② Bad Responses: Producing poor responses due to forgetting key issues, such as the context of the question or intermediate format." 2. **Top-Right Quadrant: Structured Communication** * **Title:** "Structured Communication" * **Agents:** Supervisor (black), Member Agent 1 (pink), Member Agent 2 (green). * **Flow:** Supervisor communicates with each agent using a structured protocol. * **Key Text Elements:** * Prompt box: "Prompt (General Task Assignment)" * Supervisor to Agent 1: `① Well-organized communication protocol` with sub-points: * `a. (Message With Specified Subtask): "Your Subtask is to ...the format is..."` * `b. (Intermediate Output): "..."` * `c. (Background): "We are discussing ..."` * Agent 1 thought bubble: "To finish this I need ...." * Agent 1 to Supervisor: `② Accurate Response with Intermediate Output` * Supervisor to Agent 2: `③ Well-organized communication protocol` (same structure as ①). * Agent 2 thought bubble: "These are good as..." * Agent 2 to Supervisor: `④ Accurate Response with Intermediate Output` * **Explanatory Text:** "Structured Communication: ① Task assignment: Assigning specific subtask to the next agent with *message, intermediate output and background*. ② Accurate responses: including response and other intermediate output." 3. **Bottom-Left Quadrant: Traditional Evaluation based Refinement** * **Title:** "Traditional Evaluation based Refinement" * **Agents:** Supervisor (black), Agent 1 (Role: Generator, pink), Agent 2 (Role: Evaluator 1, green), Agent 3 (Role: Evaluator 2, blue). * **Flow:** A strict, predefined sequential order: Supervisor → Agent 1 → Agent 2 → Agent 3 → Supervisor. * **Key Text Elements:** * Supervisor to Agent 1: `① Task: "Generate text...."` * Agent 1 to Agent 2: `② "My Generated text is...."` * Agent 2 to Agent 3: `③ "My evaluated result is...."` * Agent 3 to Supervisor: `④ "My evaluated result is...."` * **Explanatory Text:** "Traditional Evaluation based Refinement: All agents follow a predefined order, such as Supervisor → Evaluator 1 → Evaluator 2, or similar styles, without summarization or coordination. This leads to biased outcomes (sensitivity to evaluator order) or incorrect results (overlooking partial evaluations)." 4. **Bottom-Right Quadrant: Hierarchy Refinement** * **Title:** "Hierarchy Refinement" * **Agents:** Supervisor (black), Evaluation Team Supervisor (grey), Member Agent 1 (Role: Generator, pink), Member Agent 2 (Role: Evaluator 1, green), Member Agent 3 (Role: Evaluator 2, blue). * **Flow:** Hierarchical. The main Supervisor delegates to an Evaluation Team Supervisor, who coordinates multiple evaluators in parallel or structured sequence. * **Key Text Elements:** * Supervisor to Agent 1: `① "Generate text...."` * Agent 1 to Supervisor: `② " My generated text is...."` * Supervisor to Evaluation Team Supervisor: `③ "Evaluate the text ...."` * Evaluation Team Supervisor to Agent 2: `④-a " Evaluate it from {placeholder= Criterion 1}"` * Agent 2 to Evaluation Team Supervisor: `⑤-a" The Score of {placeholder= Criterion 1} is ....."` * Evaluation Team Supervisor to Agent 3: `④-b " Evaluate it from {placeholder= Criterion 2}"` * Agent 3 to Evaluation Team Supervisor: `⑤-b" The Score of {placeholder= Criterion 2} is ....."` * Evaluation Team Supervisor internal note: `⑥ "The {placeholder= Criterion 1} is good, but the {placeholder= Criterion 2} is not good"` * **Explanatory Text:** "Hierarchy Refinement: An evaluator team operates hierarchically, providing summarized and coordinated feedback, balancing diverse inputs, and mitigating biases, which collectively enhance overall task quality." ### Detailed Analysis The diagram systematically compares communication inefficiencies and solutions in multi-agent systems. * **Context-Poor vs. Structured Communication:** The top half contrasts unstructured prompts (leading to confused agents and "Bad Responses") with structured prompts that include message, intermediate output, and background context (leading to "Accurate Response"). * **Traditional vs. Hierarchy Refinement:** The bottom half contrasts a linear, sequential evaluation chain (prone to bias and order sensitivity) with a hierarchical model where a team supervisor coordinates multiple evaluators, synthesizes feedback, and provides a summarized evaluation. * **Agent Roles:** Consistently color-coded: Pink = Generator, Green/Blue = Evaluator, Black = Primary Supervisor, Grey = Evaluation Team Supervisor (in Hierarchy Refinement). * **Communication Patterns:** Arrows are strictly directional, showing the flow of tasks and responses. Numbering (①, ②, etc.) clarifies the sequence within each protocol. ### Key Observations 1. **Problem-Solution Pairing:** Each quadrant on the left (Context-Poor, Traditional) presents a problem, while the corresponding quadrant on the right (Structured, Hierarchy) presents a proposed solution. 2. **Information Density:** The "Structured" and "Hierarchy" protocols explicitly include more metadata (background, intermediate outputs, criteria) in their communication compared to their counterparts. 3. **Coordination Complexity:** The "Hierarchy Refinement" model introduces an additional supervisory layer (Evaluation Team Supervisor) to manage complexity and bias, which is absent in the "Traditional" linear model. 4. **Visual Metaphors:** Thought bubbles are used effectively to show agent confusion in the poor protocol and clarity in the structured one. ### Interpretation This diagram serves as a conceptual framework for designing robust multi-agent AI systems. It argues that the quality of agent collaboration is fundamentally dependent on the structure of their communication protocols. * **The Core Argument:** Unstructured, context-poor communication leads to failure. Effective multi-agent systems require **structured message formats** that provide necessary context and **hierarchical coordination** to synthesize diverse evaluations and mitigate individual biases. * **Underlying Principles:** The diagram promotes principles of **explicit context sharing**, **intermediate output tracking**, and **coordinated evaluation** as antidotes to common failure modes like poor task understanding and biased results. * **Practical Implication:** For engineers designing such systems, the diagram suggests moving away from simple, sequential agent chains and towards architectures with well-defined communication schemas and supervisory coordination layers to achieve higher quality and more reliable outcomes. The "Hierarchy Refinement" model is presented as the most sophisticated approach, balancing diverse inputs through structured coordination. </details> Figure 3: Comparisons between existing approaches (left) and ours (right). Our TalkHier proposes a new communication protocol (first row) featuring context-rich and well-structured communication information, along with a collaborative hierarchical refinement (second row) where evaluations provide summarized and coordinated feedback within an LLM-MA framework. ## 2 Related Work Collaborative LLM-MA. LLM-MA systems enable agents to collaborate on complex tasks through dynamic role allocation, communication, and task execution Guo et al. (2024); Han et al. (2024). Recent advancements include agent profiling Yang et al. (2024), hierarchical communication Rasal (2024), and integration of reasoning and intentions Qiu et al. (2024). However, challenges remain in ensuring robust communication, avoiding redundancy, and refining evaluation processes Talebirad and Nadiri (2023). Standardized benchmarks and frameworks are needed to drive future progress Li et al. (2024). Communication in LLM-MA. Effective communication is crucial for collaborative intelligence Guo et al. (2024). While many previous works, including chain (Wei et al., 2022), tree (Yao et al., 2023), complete graph (Qian et al., 2024), random graph (Qian et al., 2024), optimizable graph (Zhuge et al., 2024), and pruned graph (Zhang et al., 2024a) methods have focused on communication topologies, there has been limited discussion on the optimal form of communication. Most systems rely on text-based exchanges Zhang et al. (2024a); Shen et al. (2024), which is inefficient and prone to errors as agents often lose track of subtasks or fail to recall prior outputs as tasks grow in complexity. We argue for structured communication protocols that guide subtasks with clear, context-specific instructions, ensuring coherence across interactions. Feedback-Based Refinement. Feedback mechanisms, such as Self-Refine Madaan et al. (2023) and generator-evaluator frameworks Wang et al. (2023), improve system accuracy through iterative refinement. However, these methods face challenges in managing diverse feedback, which can lead to bias or inefficiencies if inputs are not well-organized Xu et al. (2024). Scalable, unbiased solutions are essential to enhance multi-agent evaluation processes. ## 3 Methodology TalkHier aims to design a LLM-MA system represented as a graph $\mathcal{G}=(\mathcal{V},\mathcal{E})$ , where $\mathcal{V}$ denotes the set of agents (nodes) and $\mathcal{E}$ represents the set of communication pathways (edges). Given an input problem $p$ , the system dynamically defines a set of communication events $\mathcal{C}_{p}$ , where each event $c_{ij}^{(t)}\in\mathcal{C}_{p}$ represents a communication between agents $v_{i}$ and $v_{j}$ along an edge $e_{ij}\in\mathcal{E}$ at time step $t$ . While the graph structure $\mathcal{G}$ remains fixed, the communication events $\mathcal{C}_{p}$ are dynamic and adapt to the specific task. Supervisor Prompt Template Team Members: [Description of each team member’s role] Conversation History: [Independent Conversation History] Given the conversation above, output the following in this exact order: 1. ‘thoughts’: Output a detailed analysis on the most recent message. In detail, state what you think should be done next, and who you think you should contact next. 2. Who should act next? Select one of: [Team member names] and output as ‘next’. When you have determined that the final output is gained, report back with FINISH. 3. ‘messages’: If the next agent is one of [Team member names], give detailed instructions. If FINISH, report a summary of all results. 4. The detailed background of the problem you are trying to solve (given in the first message) as ‘background’. 5. The intermediate outputs to give as ‘intermediate_output’. Member Prompt Template [Role of member] Background: [Background information given by Supervisor] Conversation History: [Independent Conversation History] Figure 4: Prompts for acquiring the contents of the context-rich, structured communication protocol in TalkHier. ### 3.1 Agents with Independent Memory Each agent $v_{i}\in\mathcal{V}$ in graph $\mathcal{G}$ can be formally represented as: $$ v_{i}=\left(\texttt{Role}_{i},\texttt{Plugins}_{i},\texttt{Memory}_{i},\texttt {Type}_{i}\right). $$ $\texttt{Role}_{i}$ : Assign roles such as generator, evaluator, or revisor based on the task type. $\texttt{Plugins}_{i}$ : External tools or plugins attached for domain-specific operations. $\texttt{Memory}_{i}$ : An agent-specific memory that stores and retrieves information relevant to the agent’s role and task. $\texttt{Type}_{i}$ : Specifies whether the agent is a Supervisor ( $S$ ) responsible for overseeing task success, or a Member ( $M$ ) focused on problem-solving. The first two components— $\texttt{Role}_{i}$ , and $\texttt{Plugins}_{i}$ —are standard in most related works, forming the foundation of agent functionality. Our contributions lie in the last three components: $\texttt{Memory}_{i}$ , which equips each agent with our refined independent, agent-specific memory for reasoning, $\texttt{Team}_{i}$ , which represents the team the agent is a part of, and $\texttt{Type}_{i}$ , which explicitly categorizes agents into Supervisor ( $S$ ) roles, responsible for overseeing the multi-agent team and ensuring task success, or Member ( $M$ ) roles, focused on problem-solving and optionally utilizing plugins. These additions enable hierarchical, structured collaboration and role-specific operations within the framework. Agent-Specific Memory. To enhance efficiency and scalability, each agent $v_{i}$ maintains an independent memory, $\texttt{Memory}_{i}$ . Unlike long-term memory, which relies on a shared memory pool accessible by all agents, or short-term memory, which is limited to a single session or conversational thread, our proposed memory mechanism is agent-specific but not limited to session or conversational thread. TalkHier allows each agent to independently retain and reason on its past interactions and knowledge, offering two key advantages: independence, where each agent’s memory operates without interference from others, avoiding centralized dependencies; and persistence, enabling agents to maintain historical data across sessions for consistent and informed decision-making. ### 3.2 Context-Rich Communication Between Agents Communication between agents is represented by communication events $c_{ij}^{(t)}\in\mathcal{C}_{p}$ , where each event $c_{ij}^{(t)}$ encapsulates the interaction from agent $v_{i}$ to agent $v_{j}$ along an edge $e_{ij}\in\mathcal{E}$ at time step $t$ . Formally, a communication event $c_{ij}^{(t)}$ is defined as: $$ c_{ij}^{(t)}=({\mathbf{M}_{ij}^{(t)},\mathbf{B}_{ij}^{(t)},\mathbf{I}_{ij}^{(t )}}), $$ where $\mathbf{M}_{ij}^{(t)}$ indicates the message content sent from $v_{i}$ to $v_{j}$ , containing instructions or clarifications, $\mathbf{B}_{ij}^{(t)}$ denotes background information to ensure coherence and task progression, including the problem’s core details and intermediate decisions, and $\mathbf{I}_{ij}^{(t)}$ refers to the intermediate output generated by $v_{i}$ , shared with $v_{j}$ to support task progression and traceability, all at time step $t$ . These structures ensure that agents of TalkHier accomplish efficient communication and task coordination. Input: Initial output $\mathbf{A}_{0}$ generated by the Generator node $v_{\text{main}}^{\text{Gen}}$ , quality threshold $\mathcal{M}_{\text{threshold}}$ , maximum iterations $T_{\text{max}}$ Output: Final output $\mathbf{A}_{\text{final}}$ 1 2 Initialize iteration counter $t\leftarrow 0$ 3 4 repeat $t\leftarrow t+1$ // Step 1: Task Assignment from $v^{s}_{main}$ to $v^{s}_{eval}$ $\mathbf{T}_{\text{assign}}^{(t)}=\{(\texttt{Role}_{v_{\text{eval}}^{S}}, \texttt{Criteria}_{v_{\text{eval}}^{S}})\}$ // Step 2: Task Distribution by $v^{s}_{eval}$ $\mathbf{T}_{\text{distribute}}^{(t)}=\{(\texttt{Criterion}_{v_{\text{eval}}^{E _{i}}})\}_{i=1}^{k}$ // Step 3: Evaluation 5 $\mathbf{F}_{v_{\text{eval}}^{E_{i}}}^{(t)}=f_{\text{evaluate}}(\mathbf{A}_{t-1 },\texttt{Criterion}_{v_{\text{eval}}^{E_{i}}}),\quad\forall v_{\text{eval}}^{ E_{i}}\in\mathcal{V}_{\text{eval}}$ $\mathbf{F}_{\text{eval}}^{(t)}=\{\mathbf{F}_{v_{\text{eval}}^{E_{1}}}^{(t)}, \ldots,\mathbf{F}_{v_{\text{eval}}^{E_{k}}}^{(t)}\}$ // Step 4: Feedback Aggregation by $v^{s}_{eval}$ $\mathbf{F}_{\text{summary}}^{\text{eval}}=f_{\text{summarize}}(\mathbf{F}_{ \text{eval}}^{(t)})$ // Step 5: Summarizing results 6 if $\mathcal{M}(\mathbf{F}_{\text{summary}}^{\text{eval}})\geq\mathcal{M}_{\text{ threshold}}$ then return $\mathbf{A}_{\text{final}}=\mathbf{A}_{t-1}$ // Step 6: Return the current text if above threshold 7 $\mathbf{A}_{t}=f_{\text{revise}}(\mathbf{A}_{t-1},\mathbf{F}_{\text{summary}}^ {\text{eval}})$ // Step 7: Revision of the text 8 9 until $t\geq T_{\text{max}}$ 10 return $\mathbf{A}_{\text{final}}=\mathbf{A}_{t}$ Algorithm 1 Hierarchical Refinement Communication Event Sequence. At each time step $t$ , the current agent $v_{i}$ communicates with a connected node $v_{j}$ , with one being selected by the LLM if more than one exists. The elements of each edge $\mathbf{M}_{ij}^{(t)},\mathbf{B}_{ij}^{(t)}$ and $\mathbf{I}_{ij}^{(t)}$ are then generated by invoking an independent LLM. To ensure consistency, clarity, and efficiency in extracting these elements, the system employs specialized prompts tailored to the roles of Supervisors and Members, as illustrated in Figure 4. Most notably, background information $\mathbf{B}_{ij}^{(t)}$ is not present for connections from Member nodes to Supervisor nodes. These information are then established as a communication event $c_{ij}^{(t)}\in\mathcal{C}_{p}$ . ### 3.3 Collaborative Hierarchy Agent Team <details> <summary>extracted/6207754/figure/hierchy.png Details</summary>  ### Visual Description ## Diagram: Hierarchical Node Relationship Structure ### Overview The image displays a directed graph or network diagram illustrating a hierarchical relationship between several nodes. The diagram uses color-coding and mathematical notation to distinguish between different types of nodes and their roles within a system. The structure suggests a flow or dependency from a central "main" component to specialized "evaluation" components. ### Components/Axes The diagram consists of circular nodes connected by solid orange lines. There are no traditional axes, legends, or scales. The components are defined by their labels, color, and spatial relationships. **Node Types & Labels:** | Color | Label | Description | | :--- | :--- | :--- | | **Blue** | `v_{main}^S` | Top-center node. Primary blue node. | | **Blue** | `v_{eval}^S` | Center node. Secondary blue node, connected directly below the top-center node. | | **Peach/Light Orange** | `v_{main}^{Gen}` | Left node. | | **Peach/Light Orange** | `v_{main}^{Rev}` | Right node. | | **Peach/Light Orange** | `v_{eval}^{E_1}` | Bottom-left node. | | **Peach/Light Orange** | `v_{eval}^{E_2}` | Bottom-center node. | | **Peach/Light Orange** | `...` | Ellipsis positioned to the right of the `v_{eval}^{E_2}` node, indicating the presence of additional, similar nodes (e.g., `v_{eval}^{E_3}`, `v_{eval}^{E_4}`) that are not explicitly drawn. | **Connections (Edges):** * Solid orange lines connect the nodes, indicating relationships or data flow. | Source Node | Destination Node(s) | | :--- | :--- | | `v_{main}^S` | 1. `v_{main}^{Gen}` (left peach node)<br>2. `v_{main}^{Rev}` (right peach node)<br>3. `v_{eval}^S` (downward to center blue node) | | `v_{eval}^S` | 1. `v_{eval}^{E_1}` (bottom-left peach node)<br>2. `v_{eval}^{E_2}` (bottom-center peach node) | ### Detailed Analysis The diagram presents a two-tiered hierarchical structure. * **Tier 1 (Main):** The node `v_{main}^S` acts as a root or summary for the "main" category. It branches into two specific instances: `v_{main}^{Gen}` (likely "Generation") and `v_{main}^{Rev}` (likely "Review" or "Reversal"). * **Tier 2 (Evaluation):** The node `v_{eval}^S` is a child of `v_{main}^S` and serves as a root or summary for the "evaluation" category. It branches into multiple specific evaluation instances, explicitly shown as `v_{eval}^{E_1}` and `v_{eval}^{E_2}`, with the ellipsis (`...`) confirming the pattern continues for an arbitrary number of evaluation components (`E_n`). The notation uses a consistent pattern: `v` with a subscript (`main` or `eval`) and a superscript. The superscript `S` on the blue nodes likely denotes "Summary," "System," or "State." The superscripts on the peach nodes (`Gen`, `Rev`, `E_1`, `E_2`) denote specific functions or instances. ### Key Observations 1. **Color-Coded Hierarchy:** Blue is reserved for what appear to be aggregate or summary nodes (`S`), while peach is used for leaf nodes or specific functional instances. 2. **Directional Flow:** The connections imply a top-down flow of information or control from `v_{main}^S` to its children, and from `v_{eval}^S` to its children. 3. **Scalability:** The ellipsis (`...`) is a critical component, explicitly indicating that the evaluation branch is designed to scale to an indefinite number of parallel evaluation units (`E_1` through `E_n`). 4. **Symmetry and Grouping:** The "main" branch (`Gen`, `Rev`) is symmetrically placed around its parent. The "evaluation" branch is presented as a list or sequence extending from its parent. ### Interpretation This diagram likely models a component or data structure within a larger computational system, possibly related to machine learning, software architecture, or process management. * **What it suggests:** The structure separates high-level "main" processes (Generation and Review) from a dedicated "evaluation" subsystem. The evaluation subsystem is itself hierarchical, with a central coordinator (`v_{eval}^S`) managing multiple, potentially parallel, evaluation tasks (`E_1`, `E_2`, ...). * **Relationships:** `v_{main}^S` is the parent of both the functional components (`Gen`, `Rev`) and the entire evaluation subsystem (`v_{eval}^S`). This suggests the evaluation process is triggered by or dependent on the state of the main system. The evaluation subsystem is modular, allowing for the easy addition of new evaluation metrics or modules. * **Notable Pattern:** The clear separation between "main" and "eval" with a dedicated summary node for evaluation implies that evaluation is a first-class, complex concern in this system, not merely an afterthought. The use of mathematical variable notation (`v`) hints that these nodes may represent vectors, values, or states in a formal model. </details> Figure 5: Illustrated hierarchy of TalkHier. The entire graph $\mathcal{G}$ consists of multiple teams, each represented as a subset $\mathcal{V}_{\text{team}}\subseteq\mathcal{V}$ . Each team includes a dedicated supervisor agent $v^{S}_{\text{team}}$ and one or more member agents $v^{M}_{\text{team}}$ . A key feature of the hierarchical structure in TalkHier is that a member agent in one team can also act as a supervisor for another team, creating a nested hierarchy of agent teams. As shown in the second row of Figure 3, this structure enables the entire graph $\mathcal{G}$ to represent a hierarchical node system, where teams are recursively linked through supervisor-member relationships. Formally, the hierarchical structure of agents with two teams is defined as: | | $\displaystyle\mathcal{V}_{\text{main}}$ | $\displaystyle=\{v_{\text{main}}^{S},v_{\text{main}}^{\text{Gen}},v_{\text{eval }}^{S},v_{\text{main}}^{\text{Rev}}\},$ | | | --- | --- | --- | --- | where the Main Supervisor ( $v_{\text{main}}^{S}$ ) and Evaluation Supervisor ( $v_{\text{eval}}^{S}$ ) oversee their respective team’s operations and assign tasks to each member, the Generator ( $v_{\text{main}}^{\text{Gen}}$ ) gives solutions for a given problem, and the Revisor ( $v_{\text{main}}^{\text{Rev}}$ ) refines outputs based on given feedback. Furthermore, the evaluation team is composed of $k$ independent evaluators $v_{\text{eval}}^{E_{k}}$ , each of which outputs evaluation results for a given problem based on their specified metric. The overall structure is shown in Figure 5. Algorithm. Algorithm 1 illustrates the operation of our hierarchical refinement process within the collaborative agent framework. The process begins with the main Supervisor ( $v_{\text{main}}^{S}$ ) assigning tasks to the evaluation Supervisor ( $v_{\text{eval}}^{S}$ ), who then distributes evaluation criteria to individual evaluators ( $v_{\text{eval}}^{E_{i}}$ ). Each evaluator assesses the generated output ( $\mathbf{A}_{t-1}$ ) based on their assigned criteria, producing detailed feedback. The evaluation Supervisor aggregates and summarizes this feedback ( $\mathbf{F}_{\text{summary}}^{\text{eval}}$ ) before passing it to the main Supervisor. The main Supervisor evaluates whether the summarized feedback meets the quality threshold ( $\mathcal{M}_{\text{threshold}}$ ). If the threshold is satisfied, the output is finalized; otherwise, the Revisor ( $v_{\text{main}}^{\text{Rev}}$ ) refines the output for further iterations. This iterative refinement ensures accurate and unbiased collaboration across the agent hierarchy. The main Supervisor evaluates whether the summarized feedback meets the quality threshold ( $\mathcal{M}_{\text{threshold}}$ ), defined vaguely as “ensuring correctness” or “achieving high relevance.” If satisfied, the output is finalized; otherwise, the Revisor ( $v_{\text{main}}^{\text{Rev}}$ ) refines it. Details of our settings are in Appendix B, Appendix C, and Appendix D. ## 4 Experiments In this section, we aim to answer the following research questions across various domains: RQ1: Does TalkHier outperform existing multi-agent, single-agent, and proprietary approaches on general benchmarks? RQ2: How does TalkHier perform on open-domain question-answering tasks? RQ3: What is the contribution of each component of TalkHier to its overall performance? RQ4: How well does TalkHier generalize to more practical but complex generation task? ### 4.1 Experimental Setup Datasets. We evaluated TalkHier on a diverse collection of datasets to assess its performance across various tasks. The Massive Multitask Language Understanding (MMLU) Benchmark Hendrycks et al. (2021) tests domain-specific reasoning problems including Moral Scenario, College Physics, Machine Learning, Formal Logic and US Foreign Policy. WikiQA Yang et al. (2017) evaluates open-domain question-answering using real-world questions from Wikipedia. The Camera Dataset Mita et al. (2024) focuses on advertisement headline generation, assessing the ability to create high-quality advertising text. Baselines. To evaluate TalkHier, we compared it against a comprehensive set of baselines including: - GPT-4o OpenAI (2024a), based on OpenAI’s GPT-4 model with both single-run and ensemble majority voting (3, 5, or 7 runs). - OpenAI-o1-preview OpenAI (2024b), a beta model using advanced inference techniques, though limited by API support. - ReAct Yao et al. (2022), a reasoning and action framework in single-run and ensemble configurations. - AutoGPT Gravitas (2023), an autonomous agent designed for task execution and iterative improvement. - AgentVerse OpenBMB (2023), a multi-agent system framework for collaborative problem-solving. - GPTSwarm Zhuge et al. (2024), a swarm-based agent collaboration model utilizing optimizable communication graphs. - AgentPrune Zhang et al. (2024a), a model leveraging pruning techniques for efficient multi-agent communication and reasoning. - OKG Wang et al. (2025), A method tailored specifically for ad text generation tasks and easily generalizable to ad headlines with minimal prompt redefinition. Implementation details. For fair comparisons, we use GPT-4o as the backbone across all experiments for the baselines and TalkHier, with the temperature set to 0 in all settings. For the OpenAI-o1 baseline, we followed the implementation guide and the limitations outlined in OpenAI’s documentation https://platform.openai.com/docs/guides/reasoning/beta-limitations, and keep the temperature fixed at 1. ### 4.2 Performance on MMLU ( RQ1 ) Table 1: General Performance on MMLU Dataset. The table reports accuracy (%) for various baselines across Moral Scenario (Moral), College Physics (Phys.), Machine Learning (ML), Formal Logic (FL) and US Foreign Policy (UFP) domains. The notations 3@, 5@, and 7@ represent majority voting results using 3, 5, and 7 independent runs, respectively. | Models GPT4o GPT4o-3@ | Moral 64.25 65.70 | Phys. 62.75 62.75 | ML 67.86 66.07 | FL 63.49 66.67 | UFP 92.00 91.00 | Avg. 70.07 70.44 | | --- | --- | --- | --- | --- | --- | --- | | GPT4o-5@ | 66.15 | 61.76 | 66.96 | 66.67 | 92.00 | 70.71 | | GPT4o-7@ | 65.81 | 63.73 | 66.96 | 68.25 | 91.00 | 71.15 | | ReAct | 69.61 | 72.55 | 59.82 | 32.54 | 58.00 | 58.50 | | ReAct-3@ | 74.75 | 83.33 | 66.07 | 52.38 | 53.00 | 65.91 | | ReAct-5@ | 74.97 | 82.35 | 66.96 | 46.83 | 63.00 | 66.82 | | ReAct-7@ | 75.53 | 84.78 | 67.86 | 50.79 | 57.00 | 67.19 | | AutoGPT | 66.37 | 78.43 | 64.29 | 60.83 | 90.00 | 71.98 | | AgentVerse | 79.11 | 93.14 | 79.46 | 78.57 | 88.00 | 83.66 | | GPTSwarm | 60.48 | 67.70 | 72.32 | 68.33 | 57.00 | 65.17 | | AgentPrune | 70.84 | 91.18 | 81.25 | 81.75 | 93.00 | 83.60 | | o1-preview | 82.57 | 91.17 | 85.71 | 83.33 | 95.00 | 87.56 | | TalkHier (Ours) | 83.80 | 93.14 | 84.68 | 87.30 | 93.00 | 88.38 | Table 1 reports the average accuracy of various models on the five domains of MMLU dataset. TalkHier, built on GPT-4o, achieves the highest average accuracy (88.38%), outperforming open-source multi-agent models (e.g., AgentVerse, 83.66%) and majority voting strategies applied to current LLM and single-agent baselines (e.g., ReAct-7@, 67.19%; GPT-4o-7@, 71.15%). These results highlight the effectiveness of our hierarchical refinement approach in enhancing GPT-4o’s performance across diverse tasks. Although OpenAI-o1 cannot be directly compared to TalkHier and other baselines—since they are all built on GPT-4o and OpenAI-o1’s internal design and training data remain undisclosed— TalkHier achieves a slightly higher average score (88.38% vs. 87.56%), demonstrating competitive performance. ### 4.3 Evaluation on WikiQA Benchmark ( RQ2 ) We evaluated TalkHier and baselines on the WikiQA dataset, an open-domain question-answering benchmark. Unlike MMLU, WikiQA requires generating textual answers to real-world questions. The quality of generated answers was assessed using two metrics: Rouge-1 Lin (2004), which measures unigram overlap between generated and reference answers, and BERTScore Zhang et al. (2020), which evaluates the semantic similarity between the two. Table 2 shows that TalkHier outperforms baselines in both Rouge-1 and BERTScore, demonstrating its ability to generate accurate and semantically relevant answers. While other methods, such as AutoGPT and AgentVerse, perform competitively, their scores fall short of TalkHier, highlighting its effectiveness in addressing open-domain question-answering tasks. Table 2: Evaluation Results on WikiQA. The table reports Rouge-1 and BERTScore for various models. | Models GPT4o ReAct | Rouge-1 0.2777 0.2409 | BERTScore 0.5856 0.5415 | | --- | --- | --- | | AutoGPT | 0.3286 | 0.5885 | | AgentVerse | 0.2799 | 0.5716 | | AgentPrune | 0.3027 | 0.5788 | | GPTSwarm | 0.2302 | 0.5067 | | o1-preview | 0.2631 | 0.5701 | | TalkHier (Ours) | 0.3461 | 0.6079 | ### 4.4 Ablation Study (RQ3) To better understand the contribution of individual components in TalkHier, we conducted ablation studies by removing specific modules and evaluating the resulting performance across the Moral Scenario, College Physics, and Machine Learning domains. The results of these experiments are summarized in Table 3. Table 3: Ablative Results on Main Components of TalkHier: Accuracy (%) across Physics, ML, and Moral domains. TalkHier w/o Eval. Sup. removes the evaluation supervisor. TalkHier w/o Eval. Team excludes the evaluation team component. TalkHier w. Norm. Comm uses a normalized communication protocol. | w/o Eval. Sup. w/o Eval. Team w. Norm. Comm | 83.57 73.54 82.91 | 87.25 80.34 88.24 | 74.77 74.56 82.14 | 81.86 76.15 84.43 | | --- | --- | --- | --- | --- | | React (Single Agent) | 69.61 | 72.55 | 59.82 | 67.33 | | TalkHier (Ours) | 83.80 | 93.14 | 84.68 | 87.21 | Table 4: Ablative Results: Accuracy (%) across Physics, ML, and Moral domains. The study examines the impact of removing components from the structured communication protocol: message ( $\mathbf{M}_{ij}$ ), background ( $\mathbf{B}_{ij}$ ), and intermediate output ( $\mathbf{I}_{ij}$ ). | w/o $\mathbf{I}_{ij}$ w/o $\mathbf{B}_{ij}$ w/o $\mathbf{B}_{ij},\mathbf{I}_{ij}$ | 81.56 76.87 77.99 | 90.20 87.50 90.20 | 75.89 70.54 78.57 | 82.55 78.30 82.25 | | --- | --- | --- | --- | --- | | TalkHier (Ours) | 83.80 | 93.14 | 84.68 | 87.21 | Table 5: Evaluation Results on Camera Dataset. We report BLEU-4 (B4), ROUGE-1 (R1), BERTScore (BERT), and domain-specific metrics (Faithfulness, Fluency, Attractiveness, Character Count Violation(CCV)) following Mita et al. (2024). | GPT-4o ReAct OKG | 0.01 0.01 0.03 | 0.02 0.01 0.16 | 0.65 0.70 0.73 | 4.8 4.9 6.3 | 5.9 6.4 8.7 | 6.5 7.0 6.1 | 16% 17% 4% | | --- | --- | --- | --- | --- | --- | --- | --- | | TalkHier (Ours) | 0.04 | 0.20 | 0.91 | 8.6 | 8.9 | 6.2 | 4% | Table 3 presents the contributions of our ablation study on the main components in TalkHier. Removing the evaluation Supervisor (TalkHier w/o Eval. Sup.) caused a significant drop in accuracy, underscoring the necessity of our hierarchical refinement approach. Replacing the structured communication protocol with the text-based protocol (TalkHier w. Norm. Comm) resulted in moderate accuracy reductions, while eliminating the entire evaluation team (TalkHier w/o Eval.Team) led to substantial performance declines across all domains. These findings highlight the critical role of both agent-specific memory and hierarchical evaluation in ensuring robust performance. Table 4 delves into the impact of individual elements in the communication protocol. Removing intermediate outputs (TalkHier w/o $\mathbf{I}_{ij}$ ) or background information (TalkHier w/o $\mathbf{B}_{ij}$ ) lead to inferior performance, with their combined removal (TalkHier w/o $\mathbf{B}_{ij},\mathbf{I}_{ij}$ ) yielding similar declines. These findings emphasize the value of context-rich communication for maintaining high performance in complex tasks. ### 4.5 Evaluation on Ad Text Generation (RQ4) We evaluate TalkHier on the Camera dataset Mita et al. (2024) using traditional text generation metrics (BLEU-4, ROUGE-1, BERTScore) and domain-specific metrics (Faithfulness, Fluency, Attractiveness, and Character Count Violation) Mita et al. (2024). These metrics assess both linguistic quality and domain-specific relevance. Setting up baselines like AutoGPT, AgentVerse, and GPTSwarm for this task was challenging, as their implementations focus on general benchmarks like MMLU and require significant customization for ad text generation. In contrast, OKG Wang et al. (2025), originally for ad keyword generation, was easier to adapt, making it a more practical baseline. Table 5 presents the results. TalkHier outperforms ReAct, GPT-4o, and OKG across most metrics, particularly excelling in Faithfulness, Fluency, and Attractiveness while maintaining a low Character Count Violation rate. The mean performance gain over the best-performing baseline, OKG, across all metrics is approximately 17.63%. To verify whether TalkHier ’s multi-agent evaluations of attractiveness, fluency, and faithfulness are accurate, we conducted a subjective experiment on a sub-dataset of Camera, comparing the system’s automatic ratings to human judgments; details of this procedure are provided in Appendix E. ## 5 Discussion The experimental results across the MMLU, WikiQA, and Camera datasets consistently demonstrate the superiority of TalkHier. Built on GPT-4o, its hierarchical refinement and structured communication protocol enable robust and adaptable performance across diverse tasks. General and Practical Benchmarks. TalkHier outperformed baselines across general and practical benchmarks. On MMLU, it achieved the highest accuracy (88.38%), surpassing the best open-source multi-agent baseline, AgentVerse (83.66%), by 5.64%. On WikiQA, it obtained a ROUGE-1 score of 0.3461 (+5.32%) and a BERTScore of 0.6079 (+3.30%), outperforming the best baseline, AutoGPT (0.3286 ROUGE-1, 0.5885 BERTScore). On the Camera dataset, TalkHier exceeded OKG across almost all metrics, demonstrating superior Faithfulness, Fluency, and Attractiveness while maintaining minimal Character Count Violations. These results validate its adaptability and task-specific strengths, highlighting its advantage over inference scaling models (e.g., OpenAI-o1), open-source multi-agent models (e.g., AgentVerse), and majority voting strategies (e.g., ReAct, GPT-4o). Comparative and Ablation Insights. While OpenAI-o1 achieved competitive MMLU scores, its unknown design and undisclosed training data make direct comparisons unfair. Since TalkHier is built on the GPT-4o backbone, comparisons with other GPT-4o-based baselines are fair. Despite this, TalkHier was competitive with OpenAI-o1 on MMLU and achieved a significant advantage on WikiQA. Ablation studies further emphasized the critical role of hierarchical refinement and structured communication. Removing core components, such as the evaluation supervisor or context-rich communication elements, significantly reduced performance, highlighting their importance in achieving robust results. ## 6 Conclusions In this paper, we propose TalkHier, a novel framework for LLM-MA systems that addresses key challenges in communication and refinement. To the best of our knowledge, TalkHier is the first framework to integrate a structured communication protocol in LLM-MA systems, embedding Messages, intermediate outputs, and background information to ensure organized and context-rich exchanges. At the same time, distinct from existing works that have biases on inputs, its hierarchical refinement approach balances and summarizes diverse opinions or feedback from agents. TalkHier sets a new standard for managing complex multi-agent interactions across multiple benchmarks, surpassing the best-performing baseline by an average of 5.64% on MMLU, 4.31% on WikiQA, and 17.63% on Camera benchmarks. 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Considering the failures encountered during our research phase, the actual spending may have been at least three times this amount. Below is a detailed breakdown of costs and task-specific details. ### A.1 MMLU Dataset (1,450 USD) The MMLU dataset comprises approximately 16,000 multiple-choice questions across 57 subjects. For our experiments, we focused on five specific domains: #### A.1.1 Cost Analysis for the Moral Scenario Task and Baselines The Moral Scenario task involved generating and evaluating responses for various moral dilemma scenarios using OpenAI’s GPT-4o model. Each generation task for a single scenario produced approximately 48,300 tokens, with a cost of about $0.17 per task. Given a total of 895 tasks, the overall token consumption and cost were: $$ 0.17\times 895=152.15\text{ USD} \tag{1} $$ In addition to the Moral Scenario task, we conducted multiple baseline tests using GPT-4o, which incurred an additional cost of approximately $3,000 USD. Therefore, the total cost for all GPT-4o evaluations in the Moral Scenario task is: $$ 152.15+900=1052.15\text{ USD} \tag{2} $$ #### A.1.2 Cost Analysis for Other Tasks In addition to the previously analyzed tasks, we conducted further evaluations across multiple domains using OpenAI’s GPT-4o model. These tasks include College Physics, Machine Learning, Formal Logic, and US Foreign Policy. The number of tasks and token usage per task varied across these domains, with each task consuming between 40,000 to 46,000 tokens and costing between $0.14 to $0.15 per task. - College Physics: 101 tasks, each generating 40,000 tokens. - Machine Learning: 111 tasks, each generating 40,000 tokens. - Formal Logic: 125 tasks, each generating 46,000 tokens. - US Foreign Policy: 100 tasks, each generating 45,000 tokens. The total expenditure for these tasks amounted to $63.43 USD. and we also did experiments for various baseline, it cost around 320 usd. totally it is 383.43. These costs reflect the computational demands required to evaluate domain-specific questions and ensure consistency in model performance across various knowledge areas. The total expenditure for these tasks amounted to $63.43 USD. Additionally, we conducted experiments with various baseline models, which incurred an additional cost of approximately $320 USD. In total, the overall expenditure was $383.43 USD. These costs reflect the computational demands required for evaluating domain-specific questions and ensuring consistency in model performance across various knowledge areas. ### A.2 WikiQA Dataset (1,191.49 USD) The WikiQA dataset comprises 3,047 questions and 29,258 sentences, of which 1,473 sentences are labeled as answers to their corresponding questions. Each question required generating approximately 36,000 tokens, with an average cost of $0.13 per question. Given this setup, the total expenditure for the WikiQA task was: $$ 0.13\times 1,473=191.49\text{ USD} \tag{3} $$ In addition to the execution of TalkHier, we conducted multiple baseline tests using GPT-4o as their backbones, which incurred an additional cost of approximately $1,000 USD. Therefore, the total cost for all GPT-4o evaluations in the WikiQA task is: $$ 191.49+1000=1191.49\text{ USD} \tag{4} $$ This cost reflects the computational requirements for processing and analyzing a large-scale question-answering dataset. The WikiQA task serves as an important benchmark for evaluating the model’s performance in understanding and responding to real-world queries. ### A.3 Camera Dataset (400.56 USD) The Camera dataset task involved generating and evaluating ad headlines for 872 different test sets using OpenAI’s GPT-4o backbone. Each generation task produced approximately 65,000 tokens, with an average cost of $0.23 per task. Given this setup, the total expenditure for the Camera dataset task was: $$ 0.23\times 872=200.56\text{ USD} \tag{5} $$ We also conducted experiments for three baseline models, which cost approximately $200 USD. In total, the expenditure amounted to $400.56 USD. This cost reflects the iterative process of generating and refining ad headlines across multiple input sets, ensuring high-quality and effective outputs tailored to the dataset’s domain-specific requirements. ## Appendix B Prompt Design and Work Flow for Tasks in MMLU In this section, we describe the prompt design for evaluating and revising responses for each MMLU task. The task involves generating, evaluating, and refining answers to ethical dilemmas or moral situations using our multi-agent framework. Each agent in the framework plays a distinct role: generating potential solutions, evaluating their moral alignment, and revising answers to improve coherence and alignment with evaluation results. The prompts used for each agent are detailed below. ### B.1 Initial Prompt The following is the prompt given to the supervisor at the beginning. Initial Prompt You are an expert in [Task]. You must find the answer to the following question: [Question] The choices you are given are: [Choices] You can split up the problems into smaller parts if required. The final answer must be only in the dictionary form of: [Output format] ### B.2 Answer Generator This agent generates answers to a specific moral scenario by considering the ethical implications of the situation. Answer Generator Prompt You are an Answer Generator that has access to tools, to think of an answer for a specific given problem. Required Input: Requirements as ’messages’ Final output: Expected answer as ’intermediate_output’ in the form of [Output format] ### B.3 Answer Evaluator This agent evaluates the answers generated by the Answer Generator, providing scores and feedback based on predefined metrics such as ethical soundness, logical consistency, fairness, and feasibility. Evaluator Team Supervisor Prompt You are an Answer Evaluator Team that has to evaluate the given answer. The metrics are: [Metrics] Required Input: Expected answer as ’intermediate_output’ Final output: Expected Answer and evaluation results embedded into ’intermediate_output’ in the form of [Output format] ### B.4 Answer Revisor This agent revises answers that receive low scores in the evaluation step. Revisions must strictly follow the evaluation results to ensure improved alignment with the metrics. Answer Revisor Prompt You are an Answer Revisor that receives an answer with their evaluation results, and outputs, if necessary, a revised answer that takes into account the evaluation results. Follow these steps for a revision: 1. You MUST first make a detailed analysis of ALL answers AND evaluation results. Double check that the evaluation results and reasons align with each other. 2. Based on the analysis, check if at least three of the four evaluations support each answer. 3. If an answer is not supported by the majority of evaluations, you must flip the specific answer, making sure to update the choices as well 4. In your final output, state: 1) If you need a re-evaluation which is necessary if a new modification has been made, and 2) The reasons behind your revisions. ### B.5 Settings for each Task #### B.5.1 Evaluator Types | Task | Metric | Description | | --- | --- | --- | | Moral Scenarios | Intent | Evaluates the intentions behind actions. | | Normality | Evaluates how normal the action is. | | | Responsibility | Evaluates the degree of responsibility behind the action. | | | Well-being | Evaluates whether the action promotes well-being. | | | College Physics | Mathematics | Evaluates mathematical correctness and calculations. | | Physics | Evaluates the accuracy of physical principles applied. | | | Machine Learning | Answer Consistency | Checks underlying assumptions in models and methodologies. | | Machine Learning | Evaluates machine learning concepts and implementation. | | | Stastical Soundenss | Evaluates whether the solution is sound in stastical terms. | | | Formal Logic | Logical Argument | Evaluates whether the arguments used are logically correct. | | Truth Table | Evaluates correctness of generated truth tables and implied results. | | | Counterexample | Evaluates whether the counterexamples are utilized correctly. | | | Predicate Logic | Evaluates correctness of the use of predicate logic formulas. | | | Formal Logic | Evaluates correctness in terms of formal logic. | | | US Foreign Policy | Factual Accuracy | Evaluates whether the facts implied by the answer are correct. | | Policy Alignment | Evaluates whether the answer aligns with established policies and agreements. | | | Conceptual Clarity | Evaluates whether the answer accurately represents the core definition. | | Table 6: List of evaluators allocated for each task #### B.5.2 Tools To enhance the evaluation capabilities of each agent, we have deployed tools for each evaluator to use. The tools are listed as follows: - Output Tool (All Evaluators): A tool for outputting thoughts, allowing the model to repeatedly think. - Truth Table Generator (Truth Table Evaluator): A tool for outputting a truth table, given a proposition as input. - Counterexample Verifier (Truth Table Evaluator): A tool for verifying whether a counterexample is correctly defined. Here, the evaluator shown in the brackets are those who have access to the specific tool. ### B.6 Good Revision Example for Moral Scenarios Task The following example demonstrates how the multi-LLM framework revises an answer for a moral scenario. It includes the problem statement, the generated answer, the evaluation results, and the final revised answer, highlighting the reasoning process behind the revision. Good Revision Example Problem: For which of these two scenarios does the main character (who uses I/me/my) do something clearly morally wrong, according to ordinary moral standards in the US as of 2020? Scenario 1: I spoke to my mom on the phone during my entire work shift. Scenario 2: I helped my friend escape prison. Correct Answer: 0 (Wrong, Wrong) Generated Answer: 2 (Not Wrong, Wrong) Evaluation Results: Scenario 1: - Normality: Correct - Intent: Correct - Responsibility: Incorrect - Well-being: Incorrect Scenario 2: - All metrics: Correct Revisor Reasoning: Based on the detailed evaluation results, the provided answer needs to be revised. - The evaluation indicates that Scenario 1 is considered irresponsible and promotes harm to the well-being of everyone involved, which contradicts the generated answer of ’Not Wrong’. Therefore, the correct assessment is ’Wrong’. - The evaluation confirms that Scenario 2 is considered irresponsible and harmful, which aligns with the generated answer of ’Wrong’. Revised Answer: 0 (Wrong, Wrong) ## Appendix C Prompt Design and Work Flow for for WikiQA In this section, we provide a detailed example of how the multi-agent framework processes a WikiQA task, specifically the question: "What are points on a mortgage?" This example demonstrates how agents interact to generate, evaluate, and revise an answer, ensuring that it meets all necessary criteria for accuracy, clarity, and completeness. ### C.1 Initial Question The user asks the question: "What are points on a mortgage?" ### C.2 Step 1: Answer Generation The first step involves the Answer Generator agent, which is tasked with generating a detailed response to the question. It considers the key components of the topic, such as mortgage points, their function, cost, and benefits. Answer Generator Prompt You are an Answer Generator with access to tools for generating answers to specific questions. Your task is to: 1. Analyze the given problem deeply. 2. Use the tools provided to retrieve and synthesize information. 3. Craft a detailed and coherent response. Required Input: Question and relevant details as messages. Final Output: Expected answer as intermediate_output, formatted as follows: { "answer": "One sentence answer", "details": "Supporting details or explanation" } The Answer Generator produces the following response: "Points on a mortgage are upfront fees paid to the lender at the time of closing, which can lower the interest rate or cover other loan-related costs, with each point typically costing 1 ### C.3 Step 2: Evaluation by the ETeam Supervisor The ETeam Supervisor evaluates the answer based on two primary metrics: Simplicity and Coverage. The Simplicity Evaluator checks if the answer is concise and well-structured, while the Coverage Evaluator ensures that the response includes all relevant keywords and details. ETeam Supervisor Prompt You are an ETeam Supervisor tasked with evaluating answers using the following metrics: 1. Coverage: Does the answer contain all related information and keywords? - List all relevant keywords related to the problem. - Provide explanations for each keyword and its relevance. 2. Simplicity: Is the answer concise and easy to understand in one sentence? - Check for redundancies and ensure appropriate sentence length. Steps for Evaluation: 1. Summarize the conversation history. 2. Provide a detailed analysis of the problem using output tools. 3. Evaluate the most recent answer based on the metrics above. The Simplicity Evaluator concludes that the answer is clear, concise, and without any redundant information. The sentence is appropriate in length, neither too short nor too long. The Coverage Evaluator confirms that the answer covers all the necessary aspects, including keywords such as "points," "upfront fees," "lender," "closing," "interest rate reduction," and "cost of points." ### C.4 Step 3: Revisions by the Answer Revisor Despite the high evaluation scores, the Coverage Evaluator suggests a slight revision for clarity. The Answer Revisor agent makes a minor adjustment to improve the answer’s conciseness while maintaining its accuracy and comprehensiveness. Answer Revisor Prompt You are an Answer Revisor responsible for refining answers based on evaluation results. Follow these steps: 1. Analyze the generated answer and evaluation results in detail. 2. Check if all metrics have near full scores (coverage and simplicity). 3. Revise the answer if required to address any shortcomings. 4. State whether re-evaluation is necessary and justify your revisions. Important Notes: - Do not introduce personal opinions. - Ensure all changes strictly align with the evaluation feedback. The Answer Revisor makes the following revision: "Points on a mortgage are fees paid upfront to the lender at closing, which can lower the interest rate or cover other loan-related costs, with each point usually costing 1 This slight modification enhances clarity without altering the meaning of the original response. ### C.5 Step 4: Final Evaluation The revised answer is re-evaluated by the ETeam Supervisor, and all metrics receive top scores. The revised response is clear, concise, and includes all relevant keywords and information, making it easy to understand. ### C.6 Final Answer After going through the generation, evaluation, and revision steps, the final answer to the question "What are points on a mortgage?" is: "Points on a mortgage are fees paid upfront to the lender at closing, which can lower the interest rate or cover other loan-related costs, with each point usually costing 1 Evaluation Summary: - Simplicity: The answer is clear, concise, and free of redundancies. - Coverage: The answer includes all necessary keywords and information, covering key aspects such as "points," "upfront fees," "lender," "closing," "interest rate reduction," and "loan-related costs." The final answer has received high scores in all evaluation metrics, confirming its quality and effectiveness in answering the user’s question. ### C.7 BERT and ROUGE Scores To further evaluate the quality of the answer, we compute BERT and ROUGE scores: - BERT Score: 0.5156 - ROUGE Score: 0.2857 These scores indicate that the answer is both accurate and well-aligned with reference answers. ## Appendix D Prompt Design, Workflow and Revision Examples for Evaluating the Camera Dataset In this section, we introduce our multi-LLM agent framework, a versatile and generalizable design for generating, evaluating, and refining ad text in various contexts. The framework is designed to handle tasks such as creating high-quality ad headlines, assessing their effectiveness based on key metrics, and improving underperforming content. Rather than being tailored to a specific dataset or domain, our framework adopts a modular structure where each agent is assigned a well-defined role within the pipeline. This design enables seamless integration with various tools and datasets, making it applicable to a wide range of ad text tasks beyond the Camera dataset. The prompts used for each agent reflect a balance between domain-agnostic principles and task-specific requirements, ensuring adaptability to diverse advertising scenarios. The following sections provide the prompts used to define the roles of the agents within the framework. ### D.1 Japanese Ad Headlines Generator This agent generates high-quality Japanese ad headlines that are fluent, faithful, and attractive. It leverages tools such as a character counter, a reject words filter, and Google search for contextual information. The specific prompt for this agent is: Generator Prompt You are a Japanese Ad headlines Generator that has access to multiple tools to make high faithfulness, fluent, and attractive headlines in Japanese. Make sure to use the Google search tool to find information about the product, and the character_counter to check the character count constraint. Also, check that it does not contain bad words with the reject_words tool. Input: Requirements as messages. Final Output: A dictionary in Japanese in the form: {"Headline": [Headlines]} ### D.2 Ad Headlines Evaluator This agent evaluates the generated headlines based on three metrics: Faithfulness, Fluency, and Attractiveness. The specific prompt for this agent is: Evaluator Team Supervisor Prompt You are an Ad headlines Evaluator that evaluates and scores every single headline to see if it meets the criteria of a good Ad text in Japanese. The metrics are: Faithfulness, Fluency, and Attractiveness. Input: A dictionary in the form: {"Headline": [Headlines]} Final Output: A dictionary in Japanese in the form: {"Headline": [Headlines], "Scores": [Faithfulness, Fluency, Attractiveness]} ### D.3 Ad Headlines Reviser This agent revises low-scoring headlines to improve their Faithfulness, Fluency, and Attractiveness scores. The specific prompt for this agent is: Revisor Prompt You are an Ad Keyword Reviser that receives a dictionary in the form: {"Headline": [Headlines], "Scores": [Faithfulness, Fluency, Attractiveness]} and their three scores for Faithfulness, Fluency, and Attractiveness as input. You must modify the low-scoring headlines to improve their scores. Make sure to use the character_counter to check the character count constraint. Input: A dictionary in the form: {"Headline": [Headlines]} Final Output: A dictionary in Japanese in the form: {"Headline": [Revised Headlines]} without any scores, just the revised text. ### D.4 Tools Used in the Camera Ad Text Experiment To facilitate the generation, evaluation, and refinement of ad text for the Camera dataset, we implemented a set of specialized tools. These tools were designed to support various aspects of the ad text generation process, including character limit enforcement, search retrieval, click aggregation, and content filtering. Below is a description of each tool: - Character Counter (Generator and Revisor): A utility for counting the number of characters in a given sentence. It takes as input a list of lists in the form [[sentence, character limit], [sentence, character limit], ...], where each sentence is checked against a predefined character limit. - Google Search (Generator): A search engine tool used to retrieve real-time information from the web. This tool is particularly useful for answering queries related to current events based on search queries. - Output Tool (All Agents): A simple logging tool that allows agents to write their thoughts. This tool does not return any output but serves as an internal documentation mechanism. - Bad Performance Retriever (Revisor): A quality control tool that checks whether generated headlines or descriptions resemble undesirable outputs. It takes as input a dictionary in the form {"Headline": [headline1, ...], "Description": [description1, ...]} and returns a list of flagged items if any match known bad examples. - Reject Word Checker (Generator and Revisor): A filtering tool that verifies whether a sentence contains prohibited words. It processes a list of sentences and flags any containing words that should not be included. These tools collectively enable structured ad text generation by enforcing constraints, retrieving relevant information, filtering out undesired outputs, and aggregating performance metrics. Their integration ensures high-quality and compliant ad text generation. Table 7: Revisions of Educational Ad Headlines with Highlights (Original: Japanese, Translated: English). The table shows functional translations for better readability while preserving the intent and effectiveness of the revisions. | Challenge prestigious school entrance exams | Support your challenge to enter prestigious schools | | --- | --- | | Guidance from professional home tutors | High-quality guidance from professional home tutors | | We provide sure-win exam preparation | We provide reliable exam preparation | | Improve grades with a customized curriculum | Boost grades with a customized curriculum | | Prepare for exams online | Effective exam preparation online | Table 8: Revisions of Employment Ad Headlines with Highlights (Original: Japanese, Translated: English). The table shows functional translations for better readability while preserving the intent and effectiveness of the revisions. | Get a job with Baitoru NEXT | Find your ideal job with Baitoru NEXT | | --- | --- | | Job change and employment with Baitoru NEXT | For career change and employment, use Baitoru NEXT | | Aim to debut with Baitoru NEXT | Start your career with Baitoru NEXT | | Start your job search | Take the first step in your career | | Find a new workplace | Discover new job opportunities | | Opportunity to aim for a debut | Opportunities for a successful debut | ### D.5 Ad Headline Revisions with Highlights Tables 7 and 8 present two cases of translated ad headline revisions: one for educational ads and the other for employment-related ads. The revisions were made to enhance the clarity, specificity, and overall effectiveness of the headlines while maintaining their original intent. In these tables, text highlighted in green represents a good revision, where improvements were made to make the ad more engaging, informative, or persuasive. These modifications focus on strengthening key selling points, increasing emotional appeal, and ensuring that the message is clear to potential users. For instance, in Table 7, the phrase "Challenge prestigious school entrance exams" was revised to "Support your challenge to enter prestigious schools" to emphasize the supportive nature of the service rather than just the difficulty of the exams. Similarly, in Table 8, the phrase "Get a job with Baitoru NEXT" was revised to "Find your ideal job with Baitoru NEXT", making the headline more appealing by highlighting personalization and career goals. These refinements contribute to more effective ad communication, ensuring that potential users better understand the value proposition of the services being advertised. ### D.6 An example of Hierarchical Refinement with Faithfulness, Fluency, Attractiveness TalkHier employs a hierarchical refinement process where evaluators independently assess content (faithfulness, fluency, and attractiveness) and report their findings to an evaluation team supervisor. This supervisor synthesizes the feedback, ensuring reduced bias and improving the generated results. Below, we provide examples of refinements in headlines related to ISA’s Office courses, illustrating improvements in faithfulness, fluency, and attractiveness. Faithfulness Refinement: Initial headline: Fastest qualification with ISA courses. This headline lacked specificity and could mislead users. After refinement: Achieve qualification in two weeks with ISA courses. This correction provides an accurate depiction of the course duration. Fluency Refinement: Initial headline: ISA courses: beginner friendly. While understandable, the phrase was somewhat unnatural. After refinement: Beginner-friendly ISA courses. This adjustment enhances grammatical accuracy and improves readability. Attractiveness Refinement: Initial headline: Boost skills with ISA Office courses. This headline, though factual, lacked emotional appeal. After refinement: Advance your career with ISA Office courses. This modification creates a more engaging and motivational message for potential users. ## Appendix E Subjective Experiment for the Rating in TalkHier In this section, we describe our experimental setup for evaluating the quality of automatically generated advertisement headlines. Our proposed method, TalkHier, is a multi-agent system designed to refine generated text by iteratively assessing and improving headlines across three key dimensions: attractiveness, fluency, and faithfulness. The refinement process relies on these internal evaluations to guide improvements. However, to ensure that these automated assessments capture human notions of headline quality, we must verify their consistency with human judgments. If TalkHier ’s multi-agent evaluations diverge significantly from human perceptions, the system’s refinements lose practical value. We therefore compare TalkHier against a baseline, generating headlines using both methods. We then collect ratings from human evaluators as well as from TalkHier ’s own evaluation agents, and measure how closely the automated scores correlate with human ratings on attractiveness, fluency, and faithfulness. Demonstrating that these internal metrics align with human judgment is essential to validate our multi-agent refinement system. ### E.1 Setup and Data Collection We selected five distinct products, each of which serves as a target for generating advertisement headlines. For each product, we generated five headlines using TalkHier (for a total of 25) and five headlines using the baseline model (another 25), thus obtaining 50 headlines in total. All headlines were evaluated by four human raters using a five-point scale (1 = “very poor” to 5 = “excellent”). We also prompted GPT to rate each of these 50 headlines on the same 1–5 scale, effectively treating GPT as a fifth rater. ### E.2 Data Example Table 9 provides a small subset of our dataset to illustrate how the information is organized. Each row corresponds to one generated headline and includes (i) the product name or headline identifier, (ii) the method that generated it, (iii) the generated text, and (iv) the ratings assigned by a subset of the human evaluators and TalkHier. For brevity, we show ratings from only two human raters here; the full dataset includes four human raters. Table 9: A sample of 10 headlines for the “credit card” product (LifeCard). Five are generated by TalkHier, and five by the baseline ReAct. We show partial ratings (three of the four human raters plus the TalkHier evaluation team) to illustrate how TalkHier generally receives higher scores than the Baseline. | Headline | Method | Generated Headline (English) | Human1 | Human2 | Human… | TalkHier | | --- | --- | --- | --- | --- | --- | --- | | H1_card | TalkHier | LifeCard with No Annual Fee | 4.33 | 4.33 | … | 5 | | H2_card | TalkHier | Receive Your Card in Two Business Days | 5 | 4.66 | … | 4 | | H3_card | TalkHier | Earn Points for Every ¥100 You Spend | 4.33 | 5 | … | 4.33 | | H4_card | TalkHier | Triple Points on Your Birthday Month | 4.33 | 4.33 | … | 5 | | H5_card | TalkHier | A Card That Fits Your Lifestyle | 2.33 | 4 | … | 4 | | H6_card | ReAct | Full of Benefits, LifeCard is Here | 3.66 | 3 | … | 3 | | H7_card | ReAct | Start a New Life with LifeCard | 2.33 | 3.66 | … | 2.33 | | H8_card | ReAct | Save Smartly with LifeCard | 3.66 | 4.33 | … | 3 | | H9_card | ReAct | Shop with LifeCard | 3.66 | 3.66 | … | 3 | | H10_card | ReAct | Trusted and Reliable Life Card | 3.66 | 4 | … | 3.66 | | … (remaining headlines not shown) | | | | | | | As shown in Table 9, each headline in the dataset includes: - Headline ID: A unique identifier (e.g., “H1_favs”) that can encode product information. - Method: Either TalkHier (proposed method) or “Baseline” (GPT-4.0 or other reference model). - Generated Headline: The actual text shown to human raters. - Human Ratings: Numerical scores (1–5) from four human evaluators (for brevity, only two are shown here). - TalkHier Rating: TalkHier ’s rating, also on a 1–5 scale. ### E.3 Evaluation Metrics To determine whether TalkHier evaluates headlines similarly to human raters, we compute both (i) the correlation (Pearson and Spearman) between TalkHier ’s ratings and the average human ratings, and (ii) the Intraclass Correlation Coefficient (ICC), treating TalkHier as an additional rater alongside the four humans. We report both ICC(2,1), which assesses agreement with individual raters, and ICC(2,4), which evaluates agreement with the collective human consensus. ### E.4 Evaluation Results We quantitatively assessed how closely TalkHier ’s ratings align with the human evaluations using both (i) correlations (Pearson and Spearman) between TalkHier ’s ratings and the average ratings of the four human evaluators, and (ii) the Intraclass Correlation Coefficient (ICC) treating TalkHier as an additional rater. Table 10 summarizes our main findings. Table 10: Summary of evaluation metrics demonstrating how closely TalkHier ’s scores align with human ratings for the 10 generated headlines. Confidence intervals (CIs) are not reported due to the small sample size. | Pearson Correlation Spearman Correlation ICC (2,1) | 0.67 0.68 0.23 | 0.036 0.030 – | | --- | --- | --- | | ICC (2,4) | 0.33 | – | Correlation Analysis. We computed Pearson’s and Spearman’s correlations between TalkHier ’s ratings (1–5 scale) and the mean human rating for each of the 10 headlines. Both correlation coefficients, shown in Table 10, indicate a moderate positive relationship (Pearson: $0.67$ , Spearman: $0.68$ ), and both are statistically significant ( $p<0.05$ ). Intraclass Correlation (ICC). We further treated TalkHier as an additional rater alongside the four human judges and computed both ICC(2,1) and ICC(2,4). As reported in Table 10, ICC(2,1) is $0.23$ , indicating poor agreement between TalkHier and individual human raters. However, ICC(2,4) is higher at $0.33$ , indicating moderate agreement between TalkHier and the aggregated human ratings. Why ICC(2,4) is higher than ICC(2,1)? The difference between ICC(2,1) and ICC(2,4) suggests that TalkHier ’s ratings align more closely with the average human judgment rather than any specific individual rater. This could be due to variability among human raters, meaning individual ratings are inconsistent, but their mean rating is more stable. Since ICC(2,4) evaluates agreement with the collective human consensus, the improved score indicates that TalkHier captures general human preferences better than individual opinions. Overall Implications. These results suggest that while TalkHier does not perfectly replicate individual human ratings, it effectively captures a broader human consensus. Thus, using TalkHier to evaluate the generated ad text is reasonable, and its evaluation could provide relatively meaningful feedback to refine the ad text.